I cursed loudly, which my neighbors surely heard through the thin walls of my apartment building. I then did the only thing left to me: I wiped my hard disk, and restored my most recent backup — which luckily was from only 10 days ago. I also restored some some additional data I saved before the Big Wipe, then I did another mirror backup just in case. With great anxiety since I was out of ideas if this failed , I again ran the installation program from DVD.
Happily, this time things went a little better. But even with a clean system, one of the packages — InDesign 4 — failed to install. The error message gave no hint of why.
I continued with the rest of the installation, and everything else installed properly. After the installation program finally completed — it took at least an hour what takes so long?!
The installation finally completed without errors. I went back into msconfig, selected Normal startup, and again rebooted. For the record, I am running bit Vista on a Thinkpad T, and I disabled my antivirus software and firewall before installing or uninstalling.
I noticed that the trial software on the Adobe site is bit rather than bit unlike what was available on DVD. This could have been part of the problem. So be warned!! Do not even think of installing software from Adobe — especially trial or beta software — without first doing a complete system backup.
If you need to do a clean install, the only way is to wipe your system. Called Adobe I must proved I order the set I have but they show no record of my purhcase. I have the set I have the credit card receipt but no registration number.
I am fairly new at this but our company order cs2 and cs3 not problems. Hey any help please. No one here is going to give you one. Rename the Dreamweaver preferences file: Dreamweaver CS5. Remove preferences on Windows 7 or Windows Vista. Exit Dreamweaver. Choose Start, type regedit in the Start Search, and then press Enter.
Remove the Dreamweaver preferences registry entries. Dreamweaver CS5. Dreamweaver CS4. Exit the Registry Editor. Remove preferences on Windows XP. Remove the Dreamweaver preferences registry entries:. Try to re-create the problem. Then try to re-create the problem that you had before. If the problem was resolved, then damaged preferences was the cause. To replace the original preferences:. Delete the new preferences folder and restore the original name of the previous folder.
Legal Notices Online Privacy Policy. Creative Suite User Guide. Select an article: Select an article:. On this page Issue Solutions Additional information. For example, here is the result of searching for "return value 3" from an installer log file resulting from a Master Collection CS5 installation attempt: Error Do the following in order:.
Solution 2: Set permissions to their defaults in the registry. Write down the path to the key referenced in the error message. Multiple registry keys are sometimes referenced in the log file. Write down all of the paths listed in the More Info dialog. Back up your current Registry file:. Type a name for the file and choose the location. For Export Range, choose All. Click Save. Navigate to the parent of the key referenced in the error message. Right-click the parent key, "Components" and select Permissions.
In the Permissions dialog box, click Advanced. Select the Administrators group 1 , check "Replace owner on subcontainers and objects" 2 , click Apply 3 , and select the Permissions tab 4. Note: Select the current administrator account if the Administrators group is unavailable. Select "Reset permissions on all child objects and enable propagation of inheritable permissions" 1 and click OK 2. If you receive a message that some objects could not be modified during steps 8 or 9, click OK until all dialog boxes are closed.
Then, repeat those two steps. Windows resets the permissions for each child object to correspond with its parent. Repeat steps 1 on any additional registry keys. After all keys have been repaired, run the Adobe Creative Suite product installation again. Windows 7, Vista Important: Accept or continue through any User Account Control dialogs that are displayed to complete this process.
Write down all of the paths listed in the file. Choose Start, type regedit in the Search text field, and then press Enter. Close Regedit. Right-click the parent key, "Components " and select Permissions. Select the Administrators group 1 and "Replace owner on subcontainers and objects" 2 , click Apply 3 , and select the Permission tab 4.
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